The Portage Resort Reception is open from 7am to 6pm.
If you require any assistance afterhours or in the event of an emergency, please contact the Resort Manager on 027 568 2094.

Emergency evacuation instructions are detailed on the back of the main door of your accommodation. We urge you to take the time to familiarise yourself with this when you arrive.
In case of an emergency, the assembly point is the reception carpark and await further instructions from the Fire Warden.
Please take your time to familiarise yourself with your surroundings. In the unlikely event that there is an emergency, please follow the steps outlined below.
Upon arriving at your room, note the location of the exit and fire extinguisher. Always know where your room key is and upon returning, place within easy reach. If you smell smoke inside or outside your accommodation, please inform reception. You will be notified if evacuation is considered necessary.
Always take your key with you. When leaving the building, walk – do not run and close all the doors behind you.
If you are forced to stay in your room: Do not break the windows; place wet towels and sheets around the door and turn heating appliances off.

IN THE EVENT OF AN EARTHQUAKE
If you are inside a building, move no more than a few steps, DROP, COVER AND HOLD. Stay indoors until the shaking stops and you are sure it is safe to exit. In most buildings in New Zealand you are safer if you stay where you are until the shaking stops.
If you are outdoors when the shaking starts, move no more than a few steps away from buildings, trees, and power lines, then DROP, COVER AND HOLD.

IN THE EVENT OF A TSUNAMI WARNING
Portage Resort staff will advise if we receive a Tsunami warning for the area. In the event you are advised to evacuate please do not stop to collect your belongings. Ensure you are wearing sensible footwear and have a warm jacket and make your way quickly to the assembly point located opposite the Courtyard and follow staff instructions. Do not return to your room until given the all clear by Resort staff.

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