Important: Fire Safety

The hotel is protected by the most up-to-date fire prevention devices and alarm systems. Please make yourself aware of the emergency procedures listed here to further enhance your safety and security.

Your Best Defence Against a Fire is to Plan Ahead.

• Please note the escape route on the back of your bedroom door. Then count the doors between your room and exits so you’ll have a reference point if it is smoky or dark.
• When you hear an alarm, ACT, don’t simply investigate. The muster point is outside Caffè Ethos for rooms 101-115, and outside the Lobby for rooms 216-225.
• If the fire is in your room, get out and close the door. Alert your neighbours. Once out, report the fire. 
• In the event of an emergency please call 999. From the hotel room phone you will need to call 9+999 (for Police, Ambulance or the Fire service).
• If the fire is not in your room, leave if you can. First, feel the door. If it is cool, open it slowly and go to the nearest exit. Crawl if there is smoke. Fresher air will be at the floor. Take your key card so you can go back to your room if you can’t use the exits.
• If your door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal from your window. Call the fire department and wait to be rescued.